Announcements

  • Cloud Service Management is now Intelligent Service Management

    A more formal announcement will be made very soon, but I wanted to let all customers know that Cloud Service Management (CSM) has been renamed to Intelligent Service Management. We changed the name to better align with our AI vision and new company branding.

    What does this change for you?... not much really. :)

    You can continue to call the product whatever you want. We have no plans to change the product URLs. Product documentation has changed and later this year we will update the name within the product. But again, for you and your there should be no impact.