I am thrilled to announce that industry analyst Forrester has named Serviceaide a leader in The Forrester New Wave™: Standalone Chatbots For IT Operations, Q2 2019.
Forrester stated that Luma "Leads the pack with IT operations orientation. Due to heritage in IT operations, its chatbot strategy and road map strongly align to supporting the needs of day-to-day IT operations, including granular out-of-the-box IT ops workflows.”