Ideas

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  • 1.  Ticket Center: Multi-level Sorting

    Posted 05-15-2018 09:03
    Currently in the Ticket Center it is difficult to track the order and priority in which we should be working on tickets in a large Queue. It would be great to be able to do a multi level sort so I could first sort by the Priority Column, THEN by created date, THEN by maybe another column. Similar to the way Excel Sorting works.

    An addition being able to add other columns such as urgency is supremely important. Ideally I need to sort in this manner, Priority->Date Created->Urgency

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    Andrew Raia
    Business Applications Manager
    Moran Towing
    New Canaan
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  • 2.  RE: Ticket Center: Multi-level Sorting

    Posted 05-16-2018 09:47
    We agree that this would be very helpful in managing large queues of tickets instead of having to filter on one of those fields and then sort the results or exporting the list to excel for sorting.

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    Elizabeth Barlow
    INTERNATIONAL SPEEDWAY CORPORATION
    DAYTONA BEACH
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    Original Message


  • 3.  RE: Ticket Center: Multi-level Sorting

    Posted 08-27-2018 10:55
    bump

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    Andrew Raia
    Business Applications Manager
    Moran Towing
    New Canaan
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    Original Message