Ideas

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  • 1.  Bulk action on users

    Posted 05-01-2019 06:19
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    A little one that might be helpful.

    I'm doing a mass exercise in moving old contacts to inactive on serviceaide. I imagine if I wasn't being lazy I could do this via the bulk process data option, if I was feeling really efficient I could even setup AD sync instead.

    When highlighting a group of users under Tools > Users there's an option to delete users. I wonder if it would be possible to have another button for "deactivate user" or a more customisable "bulk actions" option like there is in ticket center.


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    David Shears
    Analyst Programmer
    MNI Services
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