I'm not sure if it's the original Nelson's goal, but for my organization the issue is that our service desk can't be out of CSM. They work in 3 shifts of 8 people at time. So, if I use name licenses to them, it would take 24 licenses. Or I could assign 8 concurrent licenses to the group and assure that always will there be licenses avaible.
Regards,
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Leonardo Blay
Senior Analyst
Infoglobo
Rio de Janeiro
+55 21 25349747
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Original Message:
Sent: 11-13-2017 14:20
From: Richard Graves
Subject: Concurrent License assign to a group
@Nelson Guimaraes
What is the challenge today? Is it that it takes too much time to assign the license to all user's within a group?
And assuming this was available, would you like to go to a group and set the license type for all users at once? What if a user is part of multiple groups- should it be based on their primary group.
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Richard Graves
ServiceAide
Original Message:
Sent: 10-24-2017 07:33
From: Nelson Guimaraes
Subject: Concurrent License assign to a group
Hi,
In perspective of improvement license experience I think it should be great that we can assign a concurrent license (one or more) to a specific group (one or more).
This way we can manage better concurrent licenses.
Regards!
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Nelson Guimaraes
Team Manager
FUJITSU Portugal
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