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  • 1.  Emergency maintenance on CSM2 production Environment

    Posted 08-17-2018 07:26
    Edited by Sai kiran 08-17-2018 07:37

    Dear Serviceaide Intelligent Service Management Customer,

    This notification is to inform you that on ServiceAide Intelligent Service Management team will be performing an emergency maintenance on CSM2 production Environment on 18th August between 2:00 PM BST and 3:00 PM BST to improve the performance and reliability of your SaaS service.

    There will be no downtime; however few inflight transactions may be affected during this window.
    Note: Other Production environment are not impacted .

    Regards



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    The Serviceaide Team
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  • 2.  RE: Emergency maintenance on CSM2 production Environment

    Posted 08-18-2018 01:54
    Dear Serviceaide Intelligent Service Management Customer

    The emergency maintenance is completed successfully. Request you to validate and let us know your feedback.


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    Shabbir Hussain
    Saas Support Engineer
    Serviceaide
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