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CSM2 Production Environment Login failed for 5-7 minutes and got recovered

  • 1.  CSM2 Production Environment Login failed for 5-7 minutes and got recovered

    Posted 01-14-2020 01:22
    Edited by Shabbir Hussain 01-14-2020 01:28

    Dear Serviceaide Intelligent Service Management User,


    We would like to inform you that today we experienced a brief outage of 5-7 minutes in CSM2 Production environment where users faced difficulties in logging into the application. The issue is completely recovered now.

    Currently, everything is back to normal and we are continuously monitoring with all the concerned teams involved.


    If you have any questions, please contact Serviceaide Support.



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    Regards,
    Shabbir Hussain
    Serviceaide Support Team
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