Dear Serviceaide Luma User,
update: Lumastar and Lumaace maintenance is delayed by few hours , it will be taken up along with the Luma pro and Lumaproedge . Thanks for your understanding and patience .
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Serviceaide Team
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Original Message:
Sent: 12-17-2021 08:32
From: Nitin Saxena
Subject: SERVICEAIDE LUMA 2.13.1 EMERGENCY PATCH FOR ALL DATA CENTERS
Dear Serviceaide Luma User,
This is to notify you of the upcoming Serviceaide Luma emergency patch maintenance. This is an emergency maintenance patch that includes defect fixes and enhancements. The maintenance release will be deployed first in Staging and then in Production. If you find any issues during your testing in Staging please promptly report them to the support team.
Lumastar Lumaace |
60 Minutes |
20-Dec-2021 05:30 AM GMT |
20-Dec-2021 06:30 AM GMT |
The system will not be available during the maintenance |
LumaPro Lumaproedge |
60 Minutes |
20-Dec-2021 10:30 AM GMT |
20-Dec-2021 11:30 AM GMT |
The system will not be available during the maintenance |
For more detail on this maintenance release, including a list of bug fixes and known issues, please review the following resources: There are minor enhancements in this maintenance release and fixes detail are available in the Release Notes.
For more details, including a list of bug fixes and known issues, please review the following resources:
If you have any questions about the emergency maintenance details then please contact theServiceaide Support team. If you have team members that did not receive this notification, please add them to the notification system at our Serviceaide Emergency Maintenance Notification Self Registration Portal https://serviceaide.sendwordnow.com.
In case of any questions please contact Serviceaide Support.
Regards
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Serviceaide Team
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