Dear Serviceaide Intelligent Service Management User,
We are observing issue with the global search due to which the global search functionality and advanced ticket center is having the issues. The issue is already being investigated. We request you to use ticket center and normal search as a workaround till the issue is resolved.
Regards
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Serviceaide Team
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Original Message:
Sent: 11-10-2021 13:36
From: Nitin Saxena
Subject: CSM3 Production performance issue
Dear Serviceaide Intelligent Service Management User,
Currently we are observing some issues with the CSM3 Production environment. We are actively investigating the issue. We apologize for the inconvenience.
Regards
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Serviceaide Team
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