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  • 1.  EMERGENCY MAINTENANCE OF ISM PRODUCTION AND STAGING ENVIRONMENTS

    Posted 12-14-2021 10:59
    Dear Serviceaide Intelligent Service Management Users,

    We are having an emergency patch maintenance in all the Production (CSM2, CSM3) and Staging (CSM ,CSM2) environments. This maintenance is scheduled on 14th-December from 8:30 PM PST to 10:30 PM PST. There will be a downtime of 5-10 minutes during the end of the maintenance and some of the inflight transactions may get impacted during this period.

    In case of any questions please contact Serviceaide Support.

    Regards

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    Serviceaide Team
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  • 2.  RE: EMERGENCY MAINTENANCE OF ISM PRODUCTION AND STAGING ENVIRONMENTS

    Posted 12-15-2021 02:00
    Edited by Jaydeep Patel 12-15-2021 02:00

    Dear Serviceaide Intelligent Service Management Users,

    This is an update that we have got delayed for this emergency patch maintenance in all the Production (CSM2, CSM3) and Staging (CSM ,CSM2) environments. we are working on it and expecting it to finish by 1:30 AM PST on 15th December 2021.

    in case of any questions please contact Serviceaide Support.

    Regards

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    Serviceaide Team
    ------------------------------





  • 3.  RE: EMERGENCY MAINTENANCE OF ISM PRODUCTION AND STAGING ENVIRONMENTS

    Posted 12-15-2021 06:55
    Edited by Nitin Saxena 12-15-2021 06:55

    Dear Serviceaide Intelligent Service Management Users,

    The emergency patch maintenance in all the Production (CSM2, CSM3) and Staging (CSM ,CSM2) environments has been completed successfully.

    In case of any questions please contact Serviceaide Support.

    Regards



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    Serviceaide Team
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