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  • 1.  Luma3 Production issue

    Posted 03-15-2021 14:53

    Dear Luma users ,

    We had experienced outage on luma3.serviceaide.com half an hour ago

    User might have experienced issues like unable to login to Luma and if already logged in they would have experienced it to be non-responsive, we have observed high utilization of the resources in the App server and to mitigate this we have increased the size of the server and it is now available and working normally. We are continuing to work with Engineering team to further troubleshoot this issue and fix it.

    Thanks



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    Serviceaide Team
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