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Luma Outage in Luma2 Production Environment.

  • 1.  Luma Outage in Luma2 Production Environment.

    Posted 11-15-2019 10:37
    Dear Luma user,

    We are currently experiencing an incident that is affecting the availability of your service in Luma2 production environment. We are working to resolve the issue and restore your service as soon as possible. We will provide further updates as more information becomes available.

    We regret the inconvenience this incident may cause. All appropriate teams have been engaged to restore service as soon as possible.

    If you have any questions, please contact Serviceaide Support.

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    Regards,
    Shabbir Hussain
    Serviceaide Support Team
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  • 2.  RE: Luma Outage in Luma2 Production Environment.

    Posted 11-15-2019 14:39

    Dear Luma user,

    The service has been restored on the Luma2 Production environment. We
     are seeing the application is stable from past 1hr.
    We request to you please check and report us if you are observing any issues. 

    Thank you



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    Bharath Laggisetty
    Support Engineer
    Serviceaide
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