Bharath good afternoon,
Note that in the Staging environment the problem still persists, even with the updated Chrome browser and testing in the Edge browser the failure still persists.
Follows attachments for ticket test verification
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Jefferson Pereira Macena
Software Developer
Fujitsu
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Original Message:
Sent: 11-05-2019 13:03
From: Bharath Laggisetty
Subject: ISM Time Difference for Brazil Customers
Hello Macena,
Thanks for validating and reporting to us.
We have just revalidated and found no issues. we request you to please update the browser to the latest version and check. You may also validate in Edge browser.
Thank you
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Bharath Laggisetty
Support Engineer
Serviceaide
Original Message:
Sent: 11-05-2019 12:36
From: Jefferson Pereira Macena
Subject: ISM Time Difference for Brazil Customers
Bharath good afternoon,
I did the test here in the staging environment and it is not working yet.
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Jefferson Pereira Macena
Software Developer
Fujitsu
Original Message:
Sent: 11-05-2019 12:10
From: Bharath Laggisetty
Subject: ISM Time Difference for Brazil Customers
Dear ISM users from Brazil,
.
We have applied the patch on all the Staging Environments. We encourage you to validate by updating the browser to the latest versions and let us know if any issues.
Thank you
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Bharath Laggisetty
Support Engineer
Serviceaide
Original Message:
Sent: 11-05-2019 11:17
From: Anupam Bose
Subject: ISM Time Difference for Brazil Customers
Dear ISM users from Brazil,
As we requested you in previous update to upgrade the Browsers to latest version and validate the issue.
Meanwhile we will be applying patch on Staging Environment.
Thanks,
Anupam Bose
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Anupam Bose
Original Message:
Sent: 11-04-2019 08:53
From: Nualakanti Vidyasagar
Subject: ISM Time Difference for Brazil Customers
Dear ISM users from Brazil,
According to a recent announcement, Brazil will not change its clocks for the upcoming DST period, which was scheduled to begin on November 3, 2019.
To be compliant with this change, we are currently working to revert the DST setting on an urgent basis, we will keep you posted with further updates soon. Need any assistance please contact our support.
Thanks for your cooperation,
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Support Engineer
ServiceAide
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