Ideas

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  • 1.  Char Limit on Details Tab to be increased

    Posted 11-27-2018 01:25
    Hello Team,

    We have an email integration built and there are situations the entire email content is not updated in CSM details tab due to char limit of 4000. Can we increase this limit.

    regards,
    Shekar

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    Shekar Iyer
    Principal Platform Engineer
    CA Technologies India Pvt Ltd
    Hyderabad
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  • 2.  RE: Char Limit on Details Tab to be increased

    Posted 11-28-2018 11:32
    I would also like to see the email be saved as a file attachment to the ticket so that you have an unedited copy of what was submitted.

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    Elizabeth Barlow
    INTERNATIONAL SPEEDWAY CORPORATION
    DAYTONA BEACH
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