Dear Serviceaide Intelligent Service Management User,
We would like to inform you that today we experienced a brief outage of 5-7 minutes in CSM2 Production environment where users faced difficulties in logging into the application. The issue is completely recovered now.
Currently, everything is back to normal and we are continuously monitoring with all the concerned teams involved.
If you have any questions, please contact Serviceaide Support.
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Regards,
Shabbir Hussain
Serviceaide Support Team
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