Hello Community,
We are working on so many new and exciting features and we need your input. We want to build features that you, your analysts and end users will love.
We are currently interview administrators and managers on the following topics:
- Knowledge Management
- Ticket creating and handling. This includes inbound email ticket, creation, scratchpad and the normal ticket form.
- Chatbots and Virtual Agents
- Reporting and Dashboards
If you are interested in participating in a 45-minute webcast, please contact me directly. After the interview, I will send an Amazon gift card your way as a thank you for your time.
Thank you in advance
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Richard Graves
Serviceaide
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