April 2020 ISM Topaz Release overview

When:  Apr 9, 2020 from 9:30 AM to 10:30 AM (PT)
Learn about all the new features in the April 2020 ISM Topaz release. See how the new enhancements will help in increasing the productivity.

The following features are available as part of the Topaz release

  • Notifications to users and groups from KB Article
  • New Group viewer permission in Groups
  • Incident creation from Asset and Configuration Item workspaces 

Location

Dial-in Instructions:
+1-415-655-0003 US Toll 1-844-740-1264 USA Toll Free Access code: 491 935 555 Global call-in numbers | Toll-free calling restrictions
Online Instructions:
Url: http://serviceaide.webex.com/serviceaide/j.php?MTID=m2a16bc4292ab2a3d6378a4a0be15a1ee
Login: https://serviceaide.webex.com/serviceaide/j.php?MTID=m2a16bc4292ab2a3d6378a4a0be15a1ee

Contact

Prasanna Nagaraj
09866899519
prasanna.nagaraj@serviceaide.com