Ideas

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Enable Auditing for Change Plan Section for Change Request

  • 1.  Enable Auditing for Change Plan Section for Change Request

    Posted 08-29-2019 10:16
    Complementing this functionality: https://serviceaide.atlassian.net/wiki/spaces/CloudSMGoldfish/pages/769097806/Enable+Auditing+on+Tickets?src=search
    adding the fields of the Change Plan section for the Change Request.

    When a modification is made in any of these fields, for example, Planned Start Date and Planned End Date, these changes are not recorded in the Activity History and in a process of changes for audit controls are extremely important.