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Serviceaide Luma 1.16.10 Release for all Data Centers

  • 1.  Serviceaide Luma 1.16.10 Release for all Data Centers

    Posted 06-10-2021 11:19
    Edited by Nitin Saxena 06-10-2021 11:19

    Dear Serviceaide Luma User,

    This is to notify you of the upcoming Serviceaide Luma upgrade. This release is a maintenance release that includes only defect fixes. The release will be deployed first in Staging and then in Production. If you find any issues during your testing in Staging please promptly report them to the support team.

    System
    Duration
    Local Start
    Local Finish
    Comments 
    Luma Trial 30 Minutes 10-Jun-2021 10:30 PM PDT 10-Jun-2021 11:00 PM PDT 10-15 mins Downtime 
    Luma Staging (NA) 30 Minutes 10-Jun-2021 09:30 PM PDT 10-Jun-2021 10:00 PM PDT 10-15 mins Downtime 
    Luma2 Staging (EMEA) 30 Minutes 11-Jun-2021 06:00 AM BST 11-Jun-2021 06:30 AM BST 10-15 mins Downtime 
    Luma3 Prod (NA) 30 Minutes 13-Jun-2021 09:30 PM PDT 13-Jun-2021 10:00 PM PDT 10-15 mins Downtime 
    Luma2 Prod (EMEA) 30 Minutes 14-Jun-2021 06:00 AM BST 14-Jun-2021 06:30 AM BST 10-15 mins Downtime 


    For more detail on this release, including a list of bug fixes and known issues, please review the following resources:There are no feature enhancements in this release and only fixes detail available in the Release Notes

    If you have any questions about the contents of the release and the upgrade procedure please contact theServiceaide Support team. If you have team members that did not receive this notification, please add them to the notification system at our Serviceaide Emergency Maintenance Notification Self Registration Portal https://serviceaide.sendwordnow.com.

    We look forward to sharing this release with you. 

    Regards,

    ------------------------------
    Serviceaide Team
    ------------------------------