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  • 1.  CSM3 PRODUCTION PERFORMANCE ISSUE

    Posted 08-14-2023 09:59

    Dear Serviceaide Intelligent Service Management User,

    Currently we are observing some issues with the CSM3 Production environment. We are actively investigating the issue. We apologize for the inconvenience.

    Regards



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    Serviceaide Team
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  • 2.  RE: CSM3 PRODUCTION PERFORMANCE ISSUE

    Posted 08-14-2023 10:17

    Dear Serviceaide Intelligent Service Management User,

    We are still actively investigating the issue. We apologize for the inconvenience.

    Regards



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    Serviceaide Team
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  • 3.  RE: CSM3 PRODUCTION PERFORMANCE ISSUE

    Posted 08-14-2023 10:35

    Dear Serviceaide Intelligent Service Management User,

    We are still actively investigating the issue. We apologize for the inconvenience.

    Regards



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    Serviceaide Team
    ------------------------------



  • 4.  RE: CSM3 PRODUCTION PERFORMANCE ISSUE

    Posted 08-14-2023 10:48

    Dear Serviceaide Intelligent Service Management User,

    Currently the environment is back to normal and the application is stable and  working fine.  However, the issue is kept under observation.

    Regards



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    Serviceaide Team
    ------------------------------



  • 5.  RE: CSM3 PRODUCTION PERFORMANCE ISSUE

    Posted 08-14-2023 12:48

    Dear Serviceaide Intelligent Service Management User,

    We are still actively investigating the issue. We apologize for the inconvenience.

    Regards



    ------------------------------
    Serviceaide Team
    ------------------------------



  • 6.  RE: CSM3 PRODUCTION PERFORMANCE ISSUE

    Posted 08-14-2023 12:57

    Dear Serviceaide Intelligent Service Management User,

    We observed some flapping in the environment but currently it is back to normal and the application is stable and  working fine.  However, we have kept the application under constant observation.  We request you to reach out to Support in case of any further issues.

    Regards



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    Serviceaide Team
    ------------------------------