Forum

 View Only

  • 1.  GLOBAL SEARCH ISSUE ON CSM3 PRODUCTION

    Posted 11-28-2022 09:23
    Dear Serviceaide Intelligent Service Management User,

    Currently we are observing some issues with the Global Search on CSM3 Production environment. We are actively investigating the issue. We apologize for the inconvenience.

    Regards

    ------------------------------
    Serviceaide Team
    ------------------------------


  • 2.  RE: GLOBAL SEARCH ISSUE ON CSM3 PRODUCTION

    Posted 11-28-2022 09:59
    Dear Serviceaide Intelligent Service Management User,

    The team is still investigating the issue related to the Global search on the CSM Production environment.  We will keep posting the regular updates.

    Regards

    ------------------------------
    Serviceaide Team
    ------------------------------

    Original Message


  • 3.  RE: GLOBAL SEARCH ISSUE ON CSM3 PRODUCTION

    Posted 11-28-2022 10:08
    Dear Serviceaide Intelligent Service Management User,

    The issue related to the Global Search on CSM3 Production environment has been resolved. Currently the global search functionatlity is working fine.  However, the issue is kept under observation.

    Regards

    ------------------------------
    Serviceaide Team
    ------------------------------

    Original Message


  • 4.  RE: GLOBAL SEARCH ISSUE ON CSM3 PRODUCTION

    Posted 11-28-2022 14:58
    Edited by Shabbir Hussain 11-28-2022 14:59
    Dear Serviceaide Intelligent Service Management User,

    We are observing the issue related to the Global Search on CSM3 Production environment again and concerned teams are already working on it. We will keep you posted on this soon.

    ------------------------------
    Regards,
    Shabbir Hussain
    Serviceaide Support Team
    ------------------------------

    Original Message


  • 5.  RE: GLOBAL SEARCH ISSUE ON CSM3 PRODUCTION

    Posted 11-28-2022 15:29
    Dear Serviceaide Intelligent Service Management User,

    The team is still investigating the issue related to the Global search on the CSM Production environment.  We will keep posting the regular updates.

    ------------------------------
    Regards,
    Shabbir Hussain
    Serviceaide Support Team
    ------------------------------

    Original Message


  • 6.  RE: GLOBAL SEARCH ISSUE ON CSM3 PRODUCTION

    Posted 11-28-2022 16:40
    Dear Serviceaide Intelligent Service Management User,

    The team is still investigating the issue related to the Global search on the CSM Production environment.  We will keep posting with regular updates.

    Apologies for the inconvenience.

    ------------------------------
    Regards,
    Shabbir Hussain
    Serviceaide Support Team
    ------------------------------

    Original Message


  • 7.  RE: GLOBAL SEARCH ISSUE ON CSM3 PRODUCTION

    Posted 11-28-2022 18:26
    Dear Serviceaide Intelligent Service Management User,

    The issue related to the Global Search on CSM3 Production environment has been resolved. Currently the global search functionality is working fine.  However, the issue is kept under observation.

    ------------------------------
    Regards,
    Shabbir Hussain
    Serviceaide Support Team
    ------------------------------

    Original Message