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  • 1.  INTELLIGENT SERVICE MANAGEMENT MAINTENANCE NOTIFICATION - CSM3 PRODUCTION ENVIRONMENT

    Posted 04-01-2024 09:56
    Edited by Shabbir Hussain 04-05-2024 03:57

    Dear Serviceaide ISM User,

    Continuing on this upkeep activity for your Production environment, we have scheduled the next Maintenance Activity on Saturday, 06 April 2024 between 12:30 AM EST and 4:30 AM EST (10:00 AM IST to 02:00 PM IST).

     

    Please note that during this maintenance period we will be doing critical SQL server updates, some of your Production environments will experience approximately 1 hour of downtime.

    We will continue to plan similar activities in the following weekends and will notify you in advance about the schedule and expected downtime.

    Note: This Maintenance Notification is for CSM2 Environment also.

     

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    Regards,
    Serviceaide Team
    ------------------------------



  • 2.  RE: INTELLIGENT SERVICE MANAGEMENT MAINTENANCE NOTIFICATION - CSM3 PRODUCTION ENVIRONMENT

    Posted 04-05-2024 03:59

    Dear Serviceaide ISM User,

    Please note that this Maintenance Notification is for CSM2 Environment also.



    ------------------------------
    Regards,
    Shabbir Hussain
    Serviceaide Support Team
    ------------------------------

    Original Message


  • 3.  RE: INTELLIGENT SERVICE MANAGEMENT MAINTENANCE NOTIFICATION - CSM3 PRODUCTION ENVIRONMENT

    Posted 04-06-2024 02:52
    Edited by Shabbir Hussain 04-06-2024 02:52

    Dear Serviceaide Intelligent Service Management Users,

    The maintenance Activity has been successfully completed.  In case of any questions please contact Serviceaide Support.

    ------------------------------
    Regards,
    Serviceaide Team
    ------------------------------

    Original Message