• AI now available in Intelligent Service Management

    Today Servicdeaide announced a powerful new version of Intelligent Service Management (ISM). The new release includes major new AI features that significantly improve mean time to resolution, reduce cost per service request or incident, improve user satisfaction, and lighten workloads for service desks and IT departments.

    Latest Version of Service Management Solution Intelligently Prioritizes and Assigns Service Tickets and Recommends Solutions to Improve Time and Cost of Resolution