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Along the same lines, is it possible to add custom properties to the project properties? ------------------------------ Thanks, Jeff ------------------------------

Is it possible to add custom fields to tasks in the project center? ------------------------------ Thanks, Jeff ------------------------------

Attached to this thread if the PDF version of this article which you may share with your teams. ------------------------------ Neha Gupta Serviceaide ------------------------------

My Tickets Tab under Advanced Ticket Center We heard from a few of our customers that they found it hard to trace a ticket which no longer was in their Ticket Center because the ownership on the ticket changed. To make this easier we introduced the 'My Tickets' ...

Great question Jeff. This would be very useful. Regards Stephen Sent from my iPhone ------Original Message------ This seems like a long shot but is there a way to convert a service request or incident to a project task?  The convert workflow actions are out ...

This seems like a long shot but is there a way to convert a service request or incident to a project task?  The convert workflow actions are out of the box and don't include this action.  Rest, soap, zapier don't seem to include anything about projects. Even if ...

Like in the past we have been sharing, here is the article  in PDF format that you can easily share on Slack/Teams or email with your analysts. ------------------------------ Neha Gupta Serviceaide ------------------------------