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  • Posted in: Forum

    Dear Serviceaide Luma User, The upgrade got completed successfully on LumaPro/LumaProEdge & LumaStar/LumaAce environments.. We encourage you to validate this new release and report any issues. ------------------------------ Regards, Jaydeep Patel ...

  • Posted in: Forum

    Dear Serviceaide Luma User, This is to notify you of the upcoming Serviceaide Luma upgrade. This release 3.7 includes enhancements and some defect fixes. The release will be deployed in Production. If you find any issues during your testing in Staging please ...

  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management Users, We have successfully updated the license for advance report. In case of any questions please contact Serviceaide Support. ------------------------------ Tushar Bhayani ServiceAide ------------------ ...

  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management User, This is to notify you that we are upgrading license for our advance reporting in ISM on 9th January 2025 between 4 to 4:30 AM UTC. Advance Report would not be available for 5 min during this maintainance. ...

  • Posted in: Forum

    Dear LUMA User, We have completed emergency maintenance in LUMA (https://lumapro.serviceaide.com) . We request you to validate and report issues if any. ------------------------------ Tushar Bhayani ServiceAide ------------------------- ...

  • Posted in: Forum

    Dear LUMA User, This update is to inform you of an emergency maintenance of LUMA (https://lumapro.serviceaide.com) environment on December 18, 2024 10:00 AM to 10:15 AM UTC. LUMA would not be available aprox for 5 min during this maintenance. ...

  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management User, I wanted to let you know that we've implemented a workaround for the reported issue, and we can now attach all file formats without any problems. We discovered that the issue was caused by the new 'Generate ...

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