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  • Posted in: Forum

    Dear Serviceaide Luma User, The upgrade has been successfully completed. We encourage you to validate this new release and report for any issues. Regards ------------------------------ Serviceaide Team ------------------------------

  • Posted in: Forum

    Hello Community, To learn about the uptime information for CSM2, CSM3, and Luma production environments for October 2023, see the https://serviceaide.atlassian.net/wiki/spaces/CloudSMGoldfish/pages/10715137/Monthly+Service+Availability page. Best Regards ...

  • Posted in: Forum

    Dear Serviceaide Luma User, This is to notify you of the upcoming Serviceaide Luma upgrade. This release 3.2 includes enhancements and some defect fixes. The release will be deployed in Production. If you find any issues during your testing in Staging please ...

  • Posted in: Forum

    The emergency change on CSM2 Production Environment has been completed. ------------------------------ Regards, Shabbir Hussain Serviceaide Support Team ------------------------------

  • Posted in: Forum

    The emergency change on CSM3 Production Environment has been completed. ------------------------------ Tushar Bhayani ServiceAide ------------------------------

  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management User, We would like to inform you that we are doing an emergency change on ISM application. Please find the details as below: This emergency patch will include fixes for Vulnerability issues. Maintenance ...

  • Posted in: Forum

    Hello Community, To learn about the uptime information for CSM2, CSM3, and Luma production environments for August 2023, see the https://serviceaide.atlassian.net/wiki/spaces/CloudSMGoldfish/pages/10715137/Monthly+Service+Availability page. Best Regards ...

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