Home

Latest Forum Discussions

  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management User, We have completed the Infrastructure Migration in csmstaging environment. We encourage you to validate and report if any issues are observed Thanks ------------------------------ Tushar Bhayani ServiceAide ...

  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management User, In our constant endeavor to provide you with an optimal experience we continue to upkeep and optimize our infrastructure. As a part of this effort, we will be migrating all our servers to next-generation ...

  • Posted in: Forum

    Dear Serviceaide  ISM Administrator,    As part of regular  upkeeping and optimisation of our infrastructure,  we are making a key change to your Staging environment.   What is Changing? In order to Optimizing Staging DB Servers we will  purge any attachments ...

  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management User, The Wishbone upgrade has been completed successfully on CSM2 Production environment. We encourage you to validate this new release and report if any issues are observed Thanks ------------------------------ ...

  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management User, The Wishbone upgrade has been completed successfully on CSM3 Production environment. We encourage you to validate this new release and report if any issues are observed Thanks ------------------------------ ...

  • Profile Picture

    Customized field

    Posted in: Forum

    Possuo o campo customizado "Valor do boleto" configurado como numérico. Ao gerar o relatório contendo esse campo não consigo somar. Creio que seja pelo fato de trazer os números com "." ao invés de ",". Consigo configurar no ITSM para que o campo traga "," ao ...

  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management User, The upgrade completed successfully on CSM Staging environment & CSM2 Staging environment. We encourage you to validate this new release and report any issues. Regards, ------------------------------ Tushar ...

Recent Top Rated Ideas

  • Posted in: Ideas

    Just as there is a Related CI field in the list of Mandatory Fields for Process Workflows, should exist in the list to require in a flow the relationship with Related Asset, Related Project, Related Ticket, Related Attachment ------------------------------ ...

Announcements

  • Business Contunity Plan

    Serviceaide has a business continuity plan which ensures full staffing and no impact to our operations and support services during these times of uncertainty. As always feel free to contact support in the manner you are accustomed for any support related ... more

Most Active Members