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Dear Serviceaide Intelligent Service Management User, We have completed the Infrastructure Migration in csmstaging environment. We encourage you to validate and report if any issues are observed Thanks ------------------------------ Tushar Bhayani ServiceAide ...

Dear Serviceaide Intelligent Service Management User, In our constant endeavor to provide you with an optimal experience we continue to upkeep and optimize our infrastructure. As a part of this effort, we will be migrating all our servers to next-generation ...

Dear Serviceaide  ISM Administrator,    As part of regular  upkeeping and optimisation of our infrastructure,  we are making a key change to your Staging environment.   What is Changing? In order to Optimizing Staging DB Servers we will  purge any attachments ...

Dear Serviceaide Intelligent Service Management User, The Wishbone upgrade has been completed successfully on CSM2 Production environment. We encourage you to validate this new release and report if any issues are observed Thanks ------------------------------ ...

Dear Serviceaide Intelligent Service Management User, The Wishbone upgrade has been completed successfully on CSM3 Production environment. We encourage you to validate this new release and report if any issues are observed Thanks ------------------------------ ...

Possuo o campo customizado "Valor do boleto" configurado como numérico. Ao gerar o relatório contendo esse campo não consigo somar. Creio que seja pelo fato de trazer os números com "." ao invés de ",". Consigo configurar no ITSM para que o campo traga "," ao ...

Dear Serviceaide Intelligent Service Management User, The upgrade completed successfully on CSM Staging environment & CSM2 Staging environment. We encourage you to validate this new release and report any issues. Regards, ------------------------------ Tushar ...