Hello Community, To learn about the uptime information for CSM2, CSM3, and Luma production environments for April 2023, see the https://serviceaide.atlassian.net/wiki/spaces/CloudSMGoldfish/pages/10715137/Monthly+Service+Availability page. Best Regards ...
Dear User All our Services are up now and stable for past 40 minutes , if you have any question please contact support thanks for your patience and cooperation. this service disruption was caused due to our SSL certificate issue. we have now updated ...
Dear User All our Services are up now and stable for past 40 minutes , if you have any question please contact support thanks for your patience and cooperation ------------------------------ Jothi Sugirtharaj Serviceaide ----------------------- ...
Dear All, As the SSL Certificates got renewed on all ISM environment, In case you are using ADSync utility in ISM , We request you to change the SSL certificates immediately by following below steps : Below are the steps for importing the new/updated certificate ...
We are still working on the certificate issue. ------------------------------ Anupam Bose ------------------------------
Dear Serviceaide Intelligent Service Management User, We have an issue with our availability for ISM and Luma Environments due to Certificate issue. We will keep you posted regarding this. Regards, ------------------------------ Anupam ...
Dear Serviceaide Luma User, The upgrade completed successfully on Lumapro. We encourage you to validate this new release and report any issues. ------------------------------ Regards, Shabbir Hussain Serviceaide Support Team ------------------------------
In "Configuration Items" it is possible to give permission to "create" new CI's, but it is not possible to allow "Editing", etc. I say "ETC" because even adding groups or users in permissioning in "Toolbars" makes no difference. Well, if I have ...
In the example screenshot, I can't click 'Relate Selected Items' because I haven't set a Relationship to the Organisation (top right corner.) Perhaps allowing a default to be set, or making the Relationship field more obvious on the GUI? I've had ...
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