Dear Serviceaide Luma User, The upgrade got completed successfully on Lumapro and Lumaproedge. We encourage you to validate this new release and report any issues. ------------------------------ Tushar Bhayani ServiceAide ------------------------------
System Duration Start Time/End Time BST Start Time/End Time PDT Start Time/End Time IST Comments Lumastar and Lumaace 30 Minutes 15-06-2026 5:30 AM – 6:00 AM 14-06-2026 09:30 PM - 10:00 PM 15-06-2026 ...
Dear Serviceaide Customer, The Maintenance for SSL Digital Certificates Renewal On all Production Environments ( Luma Pro, CSM2 / CSM3 Production) has been completed. Regards, ------------------------------ Jaydeep Patel Principle Support Engineer ServiceAide ...
We are being required to have certain items included for resolution worklogs like root cause, actions taken, etc. Is there a way to create a custom worklog that prepopulates text? ------------------------------ Thanks, Jeff ------------------------------
Dear Serviceaide Customer, Please find the 'si' file attached which can be used in ADSync folder once the MAINTENANCE FOR SSL DIGITAL CERTIFICATES is completed for Staging and Production. ------------------------------ Regards, Shabbir Hussain ...
Dear Serviceaide Customer, The Maintenance for SSL Digital Certificates Renewal o n all Non-Production Environments. (Luma STAR, CSM Staging, CSM TRIAL) has been completed. Regards, ------------------------------ Anupam Bose ----------------------- ...
Dear Serviceaide Customer, As part of the maintenance of Serviceaide services (ISM and Luma line of products), SSL digital certificates for the domain *.serviceaide.com will be renewed as per below schedule in all the ISM / Luma production and non-Production ...
Either the content you're seeking doesn't exist or it requires proper authentication before viewing.