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  • Posted in: Forum

    Hello Community, To learn about the uptime information for CSM2, and CSM3 production environments for the month of April 2022, see the https://serviceaide.atlassian.net/wiki/spaces/CloudSMGoldfish/pages/10715137/Monthly+Service+Availability page. Best ...

  • Posted in: Forum

    Hello Community, To learn about the uptime information for CSM2, and CSM3 production environments for the month of March 2022, see the https://serviceaide.atlassian.net/wiki/spaces/CloudSMGoldfish/pages/10715137/Monthly+Service+Availability page. Best ...

  • Posted in: Forum

    Dear Serviceaide Customer, Attached is the "si" file which can be directly used and replaced in the ADSync folder to update the latest certificate. If you are replacing the attached "si" file then the steps listed in earlier part of this post will not be required. ...

  • Posted in: Forum

    Dear Serviceaide Luma KMS User, The maintenance on Lumaace and Lumaproedge has been completed. Regards, Serviceaide Team

  • Posted in: Forum

    Dear Serviceaide Customer, SSL digital certificates for the domain *.serviceaide.com are renewed for Production Environment(ISM and Luma Products) during the above mentioned scheduled window. Regards, Serviceaide Team

  • Posted in: Forum

    Dear Serviceaide Luma KMS User, This is to notify you of the upcoming Serviceaide Luma upgrade. This release is a maintenance release that includes only defect fixes. If you find any issues during your testing then please promptly report them to the support ...

  • Posted in: Forum

    Dear Serviceaide Customer, As part of the maintenance of Serviceaide services (ISM and Luma line of products ), SSL digital certificates for the domain *.serviceaide.com will be renewed this weekend (27th March 8:30 - 9:00 PM PST) in all the production environments, ...

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  • Impact of Apache log4j Vulnerability

    Dear Serviceaide User, In light of the Common Vulnerabilities and Exposures (CVE-2021-44228 / Log4j, We have analyzed and remediated potential vulnerabilities on all Luma and ISM products.  We are actively working to identify and remediate the vulnerability ... more

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