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  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management User, This is to notify you of the upcoming Serviceaide Intelligent Service Management upgrade. This release is a Carpathian Maintenance ISM release that includes some enhancements to existing features and defect ...

  • Posted in: Forum

    Dear Serviceaide Luma User, The upgrade in both Luma star and Luma pro environments has been successfully completed. We kindly request you to verify the new release, and if you encounter any problems, please promptly notify the Serviceaide support team. ...

  • Posted in: Forum

    Dear Serviceaide Luma User, This is to notify you of the upcoming Serviceaide Luma upgrade. This release 3.5 includes enhancements and some defect fixes. The release will be deployed in Production. If you find any issues during your testing in Staging please ...

  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management Users, The maintenance Activity has been successfully completed. In case of any questions please contact Serviceaide Support. ------------------------------ Regards, Shabbir Hussain Serviceaide Support Team ...

  • Posted in: Forum

    Dear Serviceaide ISM User, Continuing on this upkeep activity for your Production environment, we have scheduled our concluding Maintenance Activity on Saturday, 13th April 2024 between 12:30 AM EST and 4:30 AM EST (10:00 AM IST to 02:00 PM IST). ...

  • Posted in: Forum

    Dear Serviceaide Intelligent Service Management Users, The maintenance Activity has been successfully completed. In case of any questions please contact Serviceaide Support. ------------------------------ Regards, Serviceaide Team ----------------------- ...

  • Posted in: Forum

    Dear Serviceaide ISM User, Please note that t his Maintenance Notification is for CSM2 Environment also. ------------------------------ Regards, Shabbir Hussain Serviceaide Support Team ------------------------------

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  • Posted in: Ideas

    Dear members of the ISM community, It is with great enthusiasm that I announce the creation of a Telegram group exclusively for enthusiasts and supporters of the ISM system. This group has been established with the aim of providing a space for interaction ...

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