Dear Serviceaide Intelligent Service Management Users, We have successfully updated the license for advance report. In case of any questions please contact Serviceaide Support. ------------------------------ Tushar Bhayani ServiceAide ------------------ ...
Dear Serviceaide Intelligent Service Management User, This is to notify you that we are upgrading license for our advance reporting in ISM on 9th January 2025 between 4 to 4:30 AM UTC. Advance Report would not be available for 5 min during this maintainance. ...
Dear LUMA User, We have completed emergency maintenance in LUMA (https://lumapro.serviceaide.com) . We request you to validate and report issues if any. ------------------------------ Tushar Bhayani ServiceAide ------------------------- ...
Dear LUMA User, This update is to inform you of an emergency maintenance of LUMA (https://lumapro.serviceaide.com) environment on December 18, 2024 10:00 AM to 10:15 AM UTC. LUMA would not be available aprox for 5 min during this maintenance. ...
Dear Serviceaide Intelligent Service Management User, I wanted to let you know that we've implemented a workaround for the reported issue, and we can now attach all file formats without any problems. We discovered that the issue was caused by the new 'Generate ...
Dear Serviceaide Intelligent Service Management User, We will be applying the work around for the reported issue with Attachment issue. We are currently testing in staging and will keep you posted. Appreciate your patience. ------------------------------ ...
Dear Serviceaide Intelligent Service Management User, Just want to keep you updated, all the relevant teams on working on it and we will keep you posted on it soon. Regret the inconvenience caused. ------------------------------ Regards, Shabbir Hussain ...
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