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  • Posted in: Forum

    Thank you Shabbir! ------------------------------ Felipe Romaniuc IT Service Consultant Serviceaide São Paulo 11989999950 ------------------------------

  • Posted in: Forum

    Hello All, This is to inform you all that the Unified Release 2.14 is planned to be rolled out in Lumastar/Lumaace and Lumapro/Lumaproedge environment on 20 th Jan 2022 and 22 nd Jan 2022 respectively.  Name of the Release VSA Release 2.14 ...

  • Posted in: Forum

    Hello Community, To learn about the uptime information for CSM2, and CSM3 production environments for the month of December 2021, see the https://serviceaide.atlassian.net/wiki/spaces/CloudSMGoldfish/pages/10715137/Monthly+Service+Availability  page. Best ...

  • Posted in: Forum

    Dear Serviceaide Luma User, This is to notify you of the upcoming Serviceaide Luma emergency patch maintenance. This is an emergency maintenance patch includes defect fixes.  If you find any issues during your testing please promptly report them to the ...

  • Posted in: Forum

    Dear Serviceaide Luma User, update:   Lumastar and Lumaace maintenance is delayed by few hours , it will be taken up along with the Luma pro and Lumaproedge .  Thanks for your understanding and patience . ------------------------------ Serviceaide Team ------ ...

  • Posted in: Forum

    Dear Intelligent Service Management User,   The emergency maintenance of CSM3 Production has been completed successfully In case of any questions please contact Serviceaide Support.. Regards, ------------------------------ Serviceaide Team ---------- ...

  • Posted in: Forum

    Dear Serviceaide Luma User, This is to notify you of the upcoming Serviceaide Luma emergency patch maintenance. This is an emergency maintenance patch that includes defect fixes and enhancements. The maintenance release will be deployed first in Staging and ...

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  • Impact of Apache log4j Vulnerability

    Dear Serviceaide User, In light of the Common Vulnerabilities and Exposures (CVE-2021-44228 / Log4j, We have analyzed and remediated potential vulnerabilities on all Luma and ISM products.  We are actively working to identify and remediate the vulnerability ... more

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