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Hi Julio, Unfortunally is not possible to create Web Service Lookup Custom Attribute for that, but you can use the "Contacts and Groups" to manage it. When you select a related contact, you need to select the relation type The point here is: I did not know ...

Dear Serviceaide Intelligent Service Management User, The issue related to the Global Search on CSM3 Production environment has been resolved. Currently the global search functionality is working fine. However, the issue is kept under observation. ------------------------------ ...

Dear Serviceaide Intelligent Service Management User, The team is still investigating the issue related to the Global search on the CSM Production environment. We will keep posting with regular updates. Apologies for the inconvenience. ------------------------------ ...

Dear Serviceaide Intelligent Service Management User, The team is still investigating the issue related to the Global search on the CSM Production environment. We will keep posting the regular updates. ------------------------------ Regards, Shabbir Hussain ...

Dear Serviceaide Intelligent Service Management User, We are observing the issue related to the Global Search on CSM3 Production environment again and concerned teams are already working on it. We will keep you posted on this soon. ------------------------------ ...

Dear Serviceaide Intelligent Service Management User, The issue related to the Global Search on CSM3 Production environment has been resolved. Currently the global search functionatlity is working fine. However, the issue is kept under observation. Regards ...

Dear Serviceaide Intelligent Service Management User, The team is still investigating the issue related to the Global search on the CSM Production environment. We will keep posting the regular updates. Regards ------------------------------ Serviceaide ...