View Only
  • 1.  Serviceaide Luma 1.16.12 Release for all Data Centers

    Posted 07-07-2021 06:26

    Dear Serviceaide Luma User,

    This is to notify you of the upcoming Serviceaide Luma upgrade. This release is a maintenance release that includes only defect fixes. The release will be deployed first in Staging and then in Production. If you find any issues during your testing in Staging please promptly report them to the support team.

    System Duration Local Start Local Finish Comments 
    Luma Trial 120 mins 08-Jul-2021 09:30 PM PDT 08-Jul-2021 11:30 PM PDT 5 - 10 mins downtime for each environment during end of the maintenance
    Luma Staging (NA)
    Luma2 Staging (EMEA)
    Luma3 Prod (NA)
    Luma2 Prod (EMEA)

    For more detail on this release, including a list of bug fixes and known issues, please review the following resources:There are no feature enhancements in this release and only fixes detail available in the Release Notes

    If you have any questions about the contents of the release and the upgrade procedure please contact theServiceaide Support team. If you have team members that did not receive this notification, please add them to the notification system at our Serviceaide Emergency Maintenance Notification Self Registration Portal

    We look forward to sharing this release with you. 


    The Serviceaide  Team

  • 2.  RE: Serviceaide Luma 1.16.12 Release for all Data Centers

    Posted 07-09-2021 06:30
    Edited by Jothi Sugirtharaj 07-09-2021 07:58
    Dear Serviceaide Luma user,

    The release has been successfully completed and we request you to perform the validations. For any issues observed please coordinate with support team

    Thanks serviceaide team

    Jothi Sugirtharaj