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  • 1.  May 18th, new date for ISM May Maintenance window

    Posted 04-18-2019 21:28
    Please note that the May planned maintenance window has been moved back by one week to accommodate some additional enhancements. The window was previously May 11th and is now May 18th.

    The full planned maintenance calendar is on the wiki here:
    https://serviceaide.atlassian.net/wiki/spaces/CloudSMGoldfish/pages/4721903/Maintenance+Calendar

    Note that this release includes an update to the Advanced Reporting component, Jaspersoft. This is a significant update and will be put on Staging earlier than the normal 5 business days. Please prepare to test your reports and domain during the Staging window. If you would like a refresh of Production to Staging please open a support issue before May 1st.

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    Richard Graves
    Serviceaide
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  • 2.  RE: May 18th, new date for ISM May Maintenance window

    Posted 04-23-2019 09:10
    Just a reminder on this, if you need a refresh of Production to Staging, please request it soon.

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    Richard Graves
    Serviceaide
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