Dear Serviceaide Intelligent Service Management User,
As part of the emergency maintenance of Serviceaide Intelligent Service Management, SSL digital certificates for the domain *.serviceaide.com has been renewed. This update ensures the securability of Serviceaide Intelligent Service Management service. We request you to please change the SSL certificates by following below steps:
Access Serviceaide Intelligent Service Management Portal.For instance, in Chrome Browser, https://csm3.serviceaide.comClick the Secure button (a padlock) in an address barClick the Certificate buttonGo to the Details tabClick on Copy to FileClick NextClick the Export buttonSelect "Base64-encoded X.509 (.CER)"Click Next Specify the location and name of the SSL certificate then click the Save buttonClick Next and Finish.
If you have any questions, please contact the Serviceaide Support team. If you have team members that did not receive this notification, please add them to the notification system at our Serviceaide Emergency Maintenance Notification Self Registration Portal https://serviceaide.sendwordnow.com.
Regards,
The Serviceaide Team
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Bharath Laggisetty
Serviceaide Support Team
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