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Unified Release 2.14 - Lumastar/Lumaace and Lumapro/Lumaproedge environment

  • 1.  Unified Release 2.14 - Lumastar/Lumaace and Lumapro/Lumaproedge environment

    Posted 6 days ago

    Hello All,

    This is to inform you all that the Unified Release 2.14 is planned to be rolled out in Lumastar/Lumaace and Lumapro/Lumaproedge environment on 20th Jan 2022 and 22nd Jan 2022 respectively. 

    Name of the Release

    VSA Release 2.14

    Release Notes

    This is a monthly release on top of the VSA 2.13 release. This release focuses on patch fixes and minor enhancements.

     

    Please refer to the following Release Features section for the enhancements delivering in this release

     

     

    Rollout Schedule: 

    System

    Duration

    Start Time/End Time GMT

    Start Time/End Time IST

    Comments

    Lumastar and Lumaace

    60 Minutes

    20-Jan-2022

    05:30 AM - 06:30 AM

    20-Jan-2022

    10:00 AM - 11:00 AM

    The system will not be available during the maintenance 

    Lumapro and Lumaproedge

    60 Minutes

    22-Jan-2022

    05:30 AM - 06:30 AM

    22-Jan-2022

    10:00 AM - 11:00 AM

    The system will not be available during the maintenance 

     

    • Luma VSA 2.14 

    Feature/Defects

    Description

    VSA-10811

    Log4j vulnerability CVE-2021-44228 permanent fix

    VSA-10822

    API to retrieve the list of channel accounts with filter options so as to deregister user in VSA 2.x

    VSA-10823

    show user friendly message on click of verification and cancellation link instead of JSON

    VSA-10826

    Small talk and System skill phrases should not be sent to search Knowledge to avoid knowledge gap

    VSA-10807

    Need to revert to fallback if Skills are available but inactive or not permitted for the user

    VSA-10814

    Configure custom skill (by default Welcome) to trigger every time web widget is opened after initial conversation

    VSA-10801

    Quick replies configuration in notifications

     

    Please find the following wiki link for more information :

    https://serviceaide.atlassian.net/wiki/spaces/LumaEn/pages/1038942304/Release+Notes

     

    • Luma KM 1.14 – Major updates 

    Feature/Defects

    Description

    KM-1521

    Clean-up job in Federated services

    KM-1523

    Provide option to export Positive feedback data

    KM-1526

    Metadata Enhancement (other than topics) for FAQ

    KM-1530

    Generate metadata from multiple questions for FAQ

     


    Please find the following wiki link for more information :

    https://serviceaide.atlassian.net/wiki/spaces/LKms/pages/1861616237/Release+Notes

    ------------------------------
    Regards,
    Serviceaide Team
    ------------------------------


  • 2.  RE: Unified Release 2.14 - Lumastar/Lumaace and Lumapro/Lumaproedge environment

    Posted 6 days ago
    Thank you Shabbir!

    ------------------------------
    Felipe Romaniuc
    IT Service Consultant
    Serviceaide
    São Paulo
    11989999950
    ------------------------------