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  • 1.  SERVICEAIDE LUMA 2.13.1 EMERGENCY PATCH FOR ALL DATA CENTERS

    Posted 12-17-2021 08:32
    Edited by Nitin Saxena 12-17-2021 08:40
    No replies, thread closed.

    Dear Serviceaide Luma User,

    This is to notify you of the upcoming Serviceaide Luma emergency patch maintenance. This is an emergency maintenance patch that includes defect fixes and enhancements. The maintenance release will be deployed first in Staging and then in Production. If you find any issues during your testing in Staging please promptly report them to the support team.

    System
    Duration
    Start Time
    Finish Time
    Comments 
    Lumastar
    Lumaace
    60 Minutes 20-Dec-2021 05:30 AM GMT 20-Dec-2021 06:30 AM GMT The system will not be available during the maintenance 
    LumaPro
    Lumaproedge
    60 Minutes 20-Dec-2021 10:30 AM GMT 20-Dec-2021 11:30 AM GMT The system will not be available during the maintenance 


    For more detail on this maintenance release, including a list of bug fixes and known issues, please review the following resources:  There are minor enhancements in this maintenance release and fixes detail are available in
    the Release Notes

    For more details, including a list of bug fixes and known issues, please review the following resources:


    If you have any questions about the emergency maintenance details then please contact theServiceaide Support team. If you have team members that did not receive this notification, please add them to the notification system at our Serviceaide Emergency Maintenance Notification Self Registration Portal https://serviceaide.sendwordnow.com.

    In case of any questions please contact Serviceaide Support.

    Regards



    ------------------------------
    Serviceaide Team
    ------------------------------


  • 2.  RE: SERVICEAIDE LUMA 2.13.1 EMERGENCY PATCH FOR ALL DATA CENTERS

    Posted 30 days ago
    Edited by Jothi Sugirtharaj 30 days ago
    No replies, thread closed.
    Dear Serviceaide Luma User,

    update:   Lumastar and Lumaace maintenance is delayed by few hours , it will be taken up along with the Luma pro and Lumaproedge .  Thanks for your understanding and patience .
    ------------------------------
    Serviceaide Team
    ------------------------------