Ideas

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1 to 50 of 769 threads (2.4K total posts)
  Thread Subject Replies Last Post Status
Read Only capabilities for options under Tools Workspace
0 6 months ago by CARMEN SOLIS
Workflow action for low level users.
0 9 months ago by Julio Ohashi
Change "disable workflows on ticket status" to an optional parameter
0 10 months ago by David Shears
Related Project for Mandatory Fields in Process Workflows
0 one year ago by Adriana Rios
Ticket creation by e-mail.
0 one year ago by Julio Ohashi
Trigger for Satisfaction Survey
0 one year ago by Fernando Pan
Create advanced filters in Relate Asset/CI in tickets
0 one year ago by Jean Shinohara
Feedback Results - API
0 one year ago by Thaisa Fernandes
CCTI Visualization
0 one year ago by Felipe Romaniuc
Bulk Process Data
0 one year ago by Adriana Rios
Service Catalog Improvement
2 one year ago by Rafael Amarins
RESOLUTION FIELD
1 one year ago by Dianna Duffy
Original post by Adriana Rios
Ease of Downloading the System Data Model
0 one year ago by Adriana Rios
Default Worklog Type
0 one year ago by Adriana Rios
Matching Conditions for Bulk Actions
0 one year ago by David Shears
Option Knowledge Management in App Mobile
1 one year ago by EDER SHIROZONO
Original post by Adriana Rios
Add VIP flag to filter for Users
1 one year ago by David Shears
Original post by Sarah Rhodes
Add more options for conditions in a flow
0 one year ago by Adriana Rios
Arrrgggghhh... Conditional Attribute Groups
0 one year ago by Sarah Rhodes
Bulk actions on Bulk Process Data
0 one year ago by David Shears
Improving the look and feel to the end user is a debt.
0 one year ago by Francisco Sáez
ALL I WANT IS TO MAKE CATEGORIZATION A REQUIRED FIELD ON INITIAL CREATION
0 one year ago by Sarah Rhodes
CSM3 Production environment slowness for 2-3 miutes and got recovered
0 2 years ago by Sai kiran
Block Spams and tickets without description
1 2 years ago by Richard Graves
Original post by Carlos Miguel Freire Silva
Group based security restriction.
0 2 years ago by Julio Ohashi
Luma Integration with Microsoft Kaizala
0 2 years ago by Ricardo Andrade
Assign a role to a report
0 2 years ago by Carlos Miguel Freire Silva
Automatic rescheduling
0 2 years ago by Jefferson Pereira Macena
Inbound email rules
2 2 years ago by Leonardo Blay
Original post by Nelson Guimaraes
Editing the expected answer for Approval by EMail
0 2 years ago by Leandro Frinhani
Ability to to have out of office starting date and the end date.
0 2 years ago by Fernando Luiz Silva
Announcing Luma 1.13 - now available in Staging/Trial
0 2 years ago by Priti Hota
Advanced Ticket Center Improvement
1 2 years ago by Adriana Rios
Original post by Jefferson Pereira Macena
Enable Auditing for Change Plan Section for Change Request
0 2 years ago by Adriana Rios
Reset to page 1 on change of view
0 2 years ago by David Shears
Parameter to lock the edition of the fields Email, Username, First Name, Last, Middle, for users self service
0 2 years ago by Jefferson Pereira Macena
Option to define the CCTI as mandatory field for analyst while creating ticket
6 2 years ago by Jefferson Pereira Macena
Original post by Shekar Iyer
Relationship of the organization's asset, with the organization's user
0 2 years ago by Adriana Rios
Ability to set Out Of Office end date
3 2 years ago by Fernando Luiz Silva
Ad detail to tab Parent Ticket Info in a child ticket.info
0 2 years ago by Leonardo Blay
ATC search box - wildcard match
0 2 years ago by David Shears
Common Tickets Actions
0 2 years ago by Adriana Rios
Customise contact information in ticket view
0 2 years ago by David Shears
Approval History
0 2 years ago by Thaisa Fernandes
Popup for Announcements
0 2 years ago by Adriana Rios
Bulk action on users
0 2 years ago by David Shears
Add tables, views and fields to the delta extract backup, so it's useful
0 2 years ago by Adriana Rios
Project Center
0 2 years ago by Thaisa Fernandes
Add SLA Columns in the Ticket Center View
1 2 years ago by Adriana Rios
Contact Profile - Hyperlink
2 2 years ago by Thaisa Fernandes