Intelligent Service Management Forum

1 to 50 of 1926 threads (8K total posts)
Thread Subject Replies Last Post
ITSM Research - Get an Amazon Gift Card
0 8 hours ago by Richard Graves
August 2019 Release Webcast
4 8 days ago by Richard Graves
Announcing ISM Ruby - now available in Staging/Trial
0 9 days ago by Priti Hota
August 2019 Intelligent Service Management Upgrade for all Data Centers
5 10 days ago by Sai kiran
Default Password
2 16 days ago by Claudio Germano da Costa Pereira
Original post by Tracy Maddux
EMERGENCY MAINTENANCE FOR CSM3 PRODUCTION DATA CENTER
1 25 days ago by Sai kiran
Urgent Maintenance for all Data Centers in Staging environments
1 25 days ago by Nualakanti Vidyasagar
URGENT MAINTENANCE FOR CSM3 PRODUCTION DATA CENTER
1 28 days ago by Shabbir Hussain
Emergency maintenance for all data centers
1 29 days ago by Sai kiran
Original post by Bharath Laggisetty
Announcing Luma 1.12.1
0 29 days ago by Priti Hota
Urgent Maintenance for CSM3 production Data Center
1 one month ago by Shabbir Hussain
Production upgrade to Advanced Reporting targeted for August
0 one month ago by Richard Graves
Serviceaide July 2019 Maintenance for EMEA region data center
1 one month ago by Shabbir Hussain
Original post by Nualakanti Vidyasagar
August 2019 Maintenance date change
0 one month ago by Richard Graves
NPS Survey - July 2019
1 one month ago by Richard Graves
Original post by Neha Gupta
Planing Discovery disaster
3 one month ago by Fernando Luiz Silva
Categorizations
2 one month ago by Fernando Luiz Silva
Parent Ticket Info
2 one month ago by Leonardo Blay
Is it possible to attach a file to an Asset???
1 one month ago by Shabbir Hussain
Original post by Fernando Luiz Silva
Help in REST API
2 one month ago by Leonardo Blay
Announcing Luma 1.12
0 one month ago by Richard Graves
Latest on Advanced Reporting upgrade
0 one month ago by Richard Graves
June 20th Webcast on Best Practices for Chatbot implementations
2 2 months ago by Richard Graves
No Chat Bot support in Skype for Business channel
4 2 months ago by Richard Graves
Original post by Priti Hota
Question: how to create an auto rote that will aprove a change from an answer by email
4 2 months ago by Fernando Luiz Silva
Approval flow
4 2 months ago by Neha Gupta
Original post by Jefferson Pereira Macena
Swagger REST API calls not responding in some environments
3 2 months ago by Richard Graves
May 2019 Intelligent Service Management Upgrade for all Data Centers
10 2 months ago by Nitin Saxena
Original post by Nualakanti Vidyasagar
Propagate Worklog from ticket to tasks
1 3 months ago by Jayaprakash Ranabotu
Original post by Ricardo Andrade
Use SOAPUI for call REST API from ISM
0 3 months ago by Claudio Germano da Costa Pereira
Release Webcasts- Need your input
1 3 months ago by David Shears
Original post by Richard Graves
Setting ticket attributes automatically using AI - Need your input
0 3 months ago by Richard Graves
May Release Overview Web Cast Today (May 8th)
4 3 months ago by Richard Graves
Tips on Advanced Ticket Center
0 4 months ago by Neha Gupta
May 18th, new date for ISM May Maintenance window
1 4 months ago by Richard Graves
Luma named a leader by Forrester
0 4 months ago by Richard Graves
Serviceaide April 2019 Maintenance for all Data Centers
16 4 months ago by Richard Graves
Original post by Sai kiran
ISM application off the air. Can you guys help us?
11 4 months ago by Jefferson Pereira Macena
Monthly Availability Report
0 4 months ago by Priti Hota
Help design the new ISM Dashboard
2 4 months ago by Francisco Sáez
Original post by Richard Graves
INTELLIGENT SERVICE MANAGEMENT EMERGENCY MAINTENANCE NOTIFICATION
1 4 months ago by Sai kiran
Original post by Nitin Saxena
SERVICEAIDE URGENT ISM/ LUMA MAINTENANCE FOR NA STAGING DATACENTER
1 4 months ago by Tushar Bhayani
Advanced Reporting 201: Creating a report on Service Feedback Results (Survey, Satisfaction Survey)
4 4 months ago by Richard Graves
Original post by Daniel Sasajima
TUESDAY TIP : Copy Custom Ticket Attributes to New Ticket
0 5 months ago by Neha Gupta
Custom Attributes for Project Tasks
1 5 months ago by Jeff Anicker
TUESDAY TIP : My Tickets Tab under Advanced Ticket Center
1 5 months ago by Neha Gupta
Convert request to project task
1 5 months ago by Stephen Warne
Original post by Jeff Anicker
TUESDAY TIP : SLA in matching criteria of a View
1 5 months ago by Neha Gupta
Luma Outage in all production and staging environments.
4 5 months ago by Nitin Saxena
Original post by Bharath Laggisetty
Report submission failed
3 5 months ago by Jefferson Pereira Macena