Intelligent Service Management Forum

Dear Serviceaide Intelligent Service Management User, This is to inform you about the revised schedule for the upcoming upgrade of Serviceaide Intelligent Service Management in Production environments, as detailed below. CSM3 Prod (NA) ...

Dear Serviceaide Intelligent Service Management User, We regret to inform you that the planned ISM Production environment upgrade, originally scheduled for tomorrow, has been placed on hold due to unforeseen circumstances. We will communicate ...

CSM Staging Environment has been upgraded to November ISM release. Regards, ------------------------------ Serviceaide Team ------------------------------

Dear Serviceaide Intelligent Service Management User, This is to notify you of the upcoming Serviceaide Intelligent Service Management upgrade. This release is the November ISM release that includes some enhancements to existing features and defect ...

Dear Luma Users, Following the recent global outage at Cloudflare, organizations utilizing Cloudflare and hosting Luma as a web widget may have faced service interruptions. As per Cloudflare's official status page (https://www.cloudflarestatus.com), ...

Dear Serviceaide Intelligent Service Management Administrator, We are pleased to inform you that the unexpected system outage affecting the ISM Environment has been resolved. Services have been fully restored and have remained stable since yesterday. ...

Dear Serviceaide Intelligent Service Management Administrator, We are pleased to inform you that the unexpected system outage affecting the ISM Environment has been resolved. We have addressed the issue, and normal service has now been fully ...

We are pleased to inform you that the unexpected system outage affecting the LUMA Environment has been resolved. We have addressed the issue, and normal service has now been fully restored. We sincerely appreciate your patience and understanding ...

The customer remains without access to CSM3 ------------------------------ Felipe Romaniuc IT Service Consultant Kalendae Sao Paulo ------------------------------

We are trying to log in on https://csm3-direct.serviceaide.com/#login Not working also ------------------------------ Felipe Romaniuc IT Service Consultant Kalendae Sao Paulo ------------------------------