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INTELLIGENT SERVICE MANAGEMENT MAINTENANCE NOTIFICATION - CSM3 Production Environment

  • 1.  INTELLIGENT SERVICE MANAGEMENT MAINTENANCE NOTIFICATION - CSM3 Production Environment

    Posted 03-27-2024 08:36

    Dear Serviceaide ISM User,

    As a part of regular Infrastructure upkeep activity for your Production environment, we have scheduled a Maintenance Activity on Saturday, 30 Mar 2024 between 12:30 AM EST and 1:30 AM EST (10:00 AM IST to 11:00 AM IST).

    Please note that during this maintenance period we will doing critical SQL server updates, some of your Production environments will experience approximately one hour of downtime.

    We will continue to plan similar activities in the following weekends and will notify you in advance about the schedule and expected downtime.



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    Regards,
    Serviceaide Team
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  • 2.  RE: INTELLIGENT SERVICE MANAGEMENT MAINTENANCE NOTIFICATION - CSM3 Production Environment

    Posted 03-30-2024 01:39
    Edited by Jaydeep Patel 04-01-2024 08:38

    Dear Serviceaide Intelligent Service Management Users,

    The maintenance Activity  has been successfully completed.  In case of any questions please contact Serviceaide Support.

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    Regards,
    Serviceaide Team
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