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System
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Duration
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Start Time/End Time BST
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Start Time/End Time PDT
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Start Time/End Time IST
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Comments
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Lumastar and Lumaace
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30 Minutes
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15-06-2026 5:30 AM – 6:00 AM
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14-06-2026 09:30 PM - 10:00 PM
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15-06-2026 10:00 AM -10:30 AM
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There will be a downtime of 10 mins during the start of the maintenance window
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Lumapro and Lumaproedge
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30 Minutes
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15-06-2026 6:00 AM – 6:30 AM
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14-06-2026 10:00 PM - 10:30 PM
|
15-06-2026 10:30 AM -11:00 AM
|
There will be a downtime of 10 mins during the start of the maintenance window
|
Subject/Title: Serviceaide Luma 3.10 Release for all Data Centers
Dear Serviceaide Luma User,
This is to notify you of the upcoming Serviceaide Luma upgrade. This release 3.10 includes some defect fixes. The release will be deployed in Production. If you find any issues during your testing in Staging please promptly report them to the support team.
The Fixes list will be available below in Published Fixes
Luma VA Release 3.10 June 2026 Release
If you have any questions about the contents of the release and the upgrade procedure please contact the Serviceaide Support team. If you have team members who did not receive this notification, please add them to the notification system at our Serviceaide Emergency Maintenance Notification Self-Registration Portal https://serviceaide.sendwordnow.com.
Luma KM Release 3.10 - June 2026 Release
Release 3.10 - June 2026
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Enhancement to Sync services
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Enhancement to Curation
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Outbound API to pull the data from KM
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If you have any questions about the contents of the release and the upgrade procedure please contact theServiceaide Support team. If you have team members that did not receive this notification, please add them to the notification system at our Serviceaide Emergency Maintenance Notification Self Registration Portal https://serviceaide.sendwordnow.com.
We look forward to sharing this release with you.
Regards,
The Serviceaide Team